Tag: Customer Service

In the tech world, when companies shut down services, the impact on their users can be profound. For Karen Griffin, ...

In an age where the art of making phone calls has nearly vanished, the concept of dialing a 1-800 number ...

United Airlines is embarking on a new marketing initiative that could stir mixed feelings among its passengers. Historically, customers of ...

In a recent insightful discussion on The Air Show podcast, Scott Kirby, CEO of United Airlines, took a critical stance ...

In an exciting update for its Indonesian customers, SpaceX's Starlink has introduced dedicated customer support options, a move reflecting the ...

In an era where digital transactions are the norm, a billing error can quickly spiral into a significant financial debacle. ...

As self-checkout becomes increasingly common across retail environments, it also brings with it a host of challenges, including heightened theft ...

T-Mobile's recent approach to communicating imminent price hikes has left much to be desired, plunging its subscriber base into a ...

Southwest Airlines has long been the bastion of customer-centric air travel, championing a business model that spurns the nickel-and-diming strategy ...

In an era where self-service technology is becoming ubiquitous, Walmart has recently faced significant scrutiny due to an array of ...