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Home Microsoft

New Windows 11 Update Problems – Why Your File Explorer Might Not Be Working After the Latest Patch

Prashant Chaudhary by Prashant Chaudhary
February 20, 2025
in Microsoft, News
Reading Time: 3 mins read
0
New Windows 11 Update Problems Why Your File Explorer Might Not Be Working After the Latest Patch

As the tech community buzzes with the latest developments from Microsoft, Windows 11 users find themselves navigating a new set of challenges following the February Patch Tuesday update. This recent rollout, officially named KB5051987, promised to enhance user experience with added features and bug fixes but has instead led to a series of unexpected issues that are causing frustration among its users.

New Windows 11 Update Problems Why Your File Explorer Might Not Be Working After the Latest Patch-
Windows 11 update frustrates users

The Double-Edged Sword of KB5051987

Introduced on February 11, the KB5051987 update was designed to patch up various security vulnerabilities and resolve glitches impacting digital audio converters, USB audio drivers, USB cameras, and passkeys. The intent was clear: to improve stability and security for Windows 11 users across the board. However, despite the resolution of these issues, new problems have surfaced, casting a shadow over the update’s initial success.

New Windows 11 Update Problems Why Your File Explorer Might Not Be Working After the Latest Patch--
File Explorer fails to respond

File Explorer Frustrations

Prominent among the emerging issues is the malfunctioning of File Explorer. According to reports by Windows Latest, users have experienced multiple problems, including unresponsive folders like Desktop, Documents, and Pictures, and difficulty accessing File Explorer through desktop shortcuts or Windows Search. Even more troubling is the behavior of the navigation pane, where clicking on a folder’s arrow to expand its subfolders yields no response, despite the explorer.exe process running visibly in the Task Manager.

The speculation suggests that these problems may arise from conflicts with third-party tools. However, they persist even on standard systems devoid of any third-party customizations, pointing to a deeper, systemic issue within the update itself.

New Windows 11 Update Problems Why Your File Explorer Might Not Be Working After the Latest Patch---
Troubles mount with new patch

Installation Woes

Another significant concern is the installation process of the update itself. Some users report the installation process halting at 96%, while others receive notifications that the update cannot proceed due to missing or problematic files. Users with MSI-based systems have reported the installation stalling at 0% for hours, leading to recommendations to clear the SoftwareDistribution folder or simply wait it out, which is hardly a solution for those in need of immediate use of their systems.

Beyond File Explorer: Other Glaring Issues

The troubles don’t stop at File Explorer. Users have noted various other problems, such as a stuttering mouse, an undetectable camera, and issues with .NET apps failing to install in the Windows Sandbox. The Taskbar’s new preview animation is also glitching, and there are broader impacts on system performance and usability, like altered battery life indicators and non-functional clipboard histories in Microsoft Word.

New Windows 11 Update Problems Why Your File Explorer Might Not Be Working After the Latest Patch----
Navigating KB5051987’s unexpected issues

A Personal Perspective

From my own experience, after applying the KB5051987 update, the time it takes for the Windows desktop to appear post-login has noticeably increased. Additionally, I’ve encountered intermittent issues with the context menu in File Explorer, which sometimes fails to appear on right-clicking. These issues typically resolve with a reboot, but the need for such frequent resets is far from ideal.

New Windows 11 Update Problems Why Your File Explorer Might Not Be Working After the Latest Patch-----
Installation woes continue for many

Navigating the Troubled Waters

For those affected, the path forward involves a blend of patience and proactive troubleshooting. Clearing the SoftwareDistribution folder might offer a temporary reprieve for installation issues, while Microsoft is likely working on subsequent fixes to address these new bugs. As always, keeping abreast of updates and community feedback can provide crucial insights and workarounds during these challenging times.

As Windows 11 continues to evolve, so too does the landscape of its operational challenges. The KB5051987 update serves as a reminder of the delicate balance between system improvement and stability in the world of software updates. For now, users and experts alike will be keeping a close watch on Microsoft’s next moves to resolve these unexpected complications.

Tags: File ExplorerKB5051987Microsoft patchTech TroubleshootingUpdate IssuesWindows 11Windows Update

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